AUGUST 2026 - accepting PBS referrals in Melbourne - all areas

Autism Abilities

1300 324 917 / 0481 112 928

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1300 324 917 / 0481 112 928

Autism Abilities

Signed in as:

filler@godaddy.com

  • Home
  • ABOUT US
    • Meet Our Team
    • Our Policies
    • Our Values
    • Participant Stories
    • Client Testimonials
    • Feedback & Complaints
    • Our Blog
    • Careers
  • OUR SERVICES
    • PBS
    • OT
    • Speech Pathology
    • Support Workers
    • Assessments
    • Workshops & Training
    • FREE! Resources
  • Make A Referral
  • Contact Us

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PARTICIPANT STORIES

When One Conversation Changed Everything

Sometimes, the biggest breakthroughs begin with a single moment of feeling understood.


Every participant's journey is different, and meaningful progress often comes in ways we don't expect.


When this participant arrived for their Positive Behaviour Support session, they were feeling highly overwhelmed. It was clear they were trying to regulate in the ways that felt most familiar and comfortable to them, making it difficult to engage or communicate.


Rather than expecting immediate participation, our PBS Practitioner, Caitlin, recognised that what was needed most was patience, understanding, and a calm, supportive environment.

Creating Space to Feel Safe

Caitlin gently encouraged the participant to slow things down at their own pace. Together, they began with simple seated stretches and focused breathing before moving on to a favourite jigsaw puzzle—an activity that felt familiar, enjoyable, and comforting.


As they worked together, the participant continued repeating words and phrases from favourite television shows. Caitlin allowed the conversation to unfold naturally, following the participant's lead and creating space for communication without pressure.


Sometimes, feeling safe is what allows someone to find their voice.

A Breakthrough Worth Celebrating

During the session, something remarkable happened.


For the first time, the participant was able to clearly communicate what had been bothering them.


While it may have seemed like a small moment to others, it represented a significant breakthrough—one that created new opportunities to better understand the participant's needs and how they could be supported moving forward.


Meaningful progress isn't always loud. Sometimes, it's found in a single conversation.

Supporting the Whole Family

Following the session, Caitlin met with the participant's mother to reflect on what had been learnt together.


They discussed practical strategies that could support emotional regulation within the home, helping create a consistent approach between therapy sessions and everyday family life.


Working alongside families is an important part of how we support participants to build confidence, communication, and meaningful progress over time.

Every Voice Matters

Every participant communicates in their own way and at their own pace.


This story is a reminder that progress doesn't always come from having the right answers—it often begins with creating the right environment for someone to feel safe enough to express themselves.


At Autism Abilities, we're privileged to work alongside participants and their families, celebrating every breakthrough, every milestone, and every moment that brings new understanding.

Looking for Positive Behaviour Support?

If you or someone you support could benefit from Positive Behaviour Support, we'd love to help. Whether you're looking to build confidence, strengthen communication, or work towards meaningful goals, our team is here to support you every step of the way.


Call us: 1300 324 917 or 0481 112 928

Email: hello@autismabilities.com.au


Or make a referral below to connect with our team and learn how we can support your journey.  

Make a referral

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We'd love to hear from you!

Every journey is unique, and we'd love to celebrate yours. If you or your family would like to share your experience with Autism Abilities, we'd be honoured to hear your story. With your permission, your story could inspire hope, celebrate meaningful progress, and encourage other participants and families on their own journey.

Autism Abilities

94 Station Road Deer Park, VIC 3023

hello@autismabilities.com.au 0481 112 928 / 1300 324 917


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Melbourne, Geelong

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