NDIS Support Coordination is a service that is sometimes included in an NDIS participant's plan. It is to help you understand how to implement the right supports needed to achieve your goals. This includes mainstream as well as funded supports. It is also there to help you understand your responsibilities as an NDIS participant and to help you find your way around the NDIS participant portal so you can keep track of things and process claims if needed. It's essentially a helping hand up what can sometimes feel like a bit of a mountain.
A good support coordinator will provide support and assistance in a number of ways, including help to:
Your support coordinator will also help you prepare for your plan review by helping you:
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In accordance with the NDIS Price Guide 2018/19, support coordination is charged at an hourly rate of $96.04. There may also be some additional travel costs depending on where you are located but these will be discussed & agreed with you before making a service agreement.
If your NDIS Plan has support coordination in it this will be an agency managed support which means that you do not need to make any payments but you will be required to approve the work completed as outlined in your monthly statement with a simple email.
If you do not have support coordination in your plan but would benefit from this support you can access the service on a privately funded fee for service basis which is also charged at the NDIS Price Guide rate.